Privacy Policy

Effective Date: 12/07/2025

Salix Pest Control is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, book services, or communicate with our team.

1. Information We Collect

When you interact with us, we may collect the following:

Your name, contact number, and email address
Property address and booking details
Pest concerns or service preferences
Payment or invoice information (if applicable)
Any notes or messages submitted via our online forms

2. How We Use Your Information

We use your data to:

Confirm and manage bookings
Deliver pest control services tailored to your needs
Respond to questions and support requests
Send updates, reminders, or service follow-ups
Comply with legal obligations

We do not share or sell your personal data to external marketers.

3. Data Storage & Security

Your information is stored securely using encrypted systems and strict access controls. We regularly review our data protection practices to maintain confidentiality and security.

4. Third-Party Tools

We may use trusted third-party services for payment processing, analytics, or communications. These providers are required to protect your data and follow privacy standards.

5. Cookies & Site Tracking

Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to manage cookie preferences.

6. Your Rights

You are entitled to:

Access or correct your data
Request that we delete your data, if permissible
Limit or object to certain uses of your data

To exercise your rights, please contact us using the details below.

7. Visual Content & Inspection Footage

Salix Pest Control may capture photos, videos, or aerial footage during service visits for inspection, documentation, or promotional use. This includes tools such as drones or wearable cameras (e.g., body-mounted GoPro devices).

All media is used strictly for pest control assessments, internal training, or advertising purposes.
We do not record or publish personally identifiable information (e.g., individuals, names, license plates) without clear consent.
If any footage is considered for public use (e.g., social media or marketing), we ensure it does not compromise your privacy or property identity.
Customers may request exclusion from any public-facing visual content by contacting us directly.

8. Contact Salix Pest Control

Have questions about your privacy? Reach out to us:

Email: john@salixpestcontrol.com

Phone: 07944900507